On our website we may use the following types of cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
For non-essential cookies that enable an analysis of your behaviour, we obtain your consent when you visit our website, in accordance with Art. 6 para. 1 lit. a GDPR.
Some functions of our website cannot be utilised by you without the acceptance of strictly necessary and functionality cookies. For example, for the registration process to work, log-in information must be recognised even after a page change. For these purposes, we have a legitimate interest in the processing of any personal data provided, pursuant to Art. 6 para. 1 lit. f GDPR.
The analytic and marketing tools identified below are used to improve the quality of our website and its content. Through the analysis and marketing cookies we learn how the website is used and can thus continuously optimise our offer.
Third Party Links
Use of temporary session cookies
These cookies are temporarily stored on your computer and only sent to our servers when you visit our website. We use “session cookies” that are not stored on your hard drive and are deleted when the browser is closed or after a long period of inactivity. They do not damage your computer and contain no viruses. Through our temporary cookies we temporarily store your session ID (session number), which is automatically generated by the server at the beginning of your visit to our website, for the aforementioned purposes. These cookies are necessary for you to utilise aspects of our website.
The following data is stored in the cookies:
- Language setting
- Log-in information
You can view and delete cookies stored on your computer and check handling of cookies in general via your internet browser’s settings. For more information, please use your internet browser’s settings and help function. Please note that the functionality of our website may be restricted or unavailable, if you do not allow cookies.
Use of Analytical cookies
Any of the following types of cookie may be a persistent cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
When you visit our website, we ask you to consent to the use of such cookies. If you give your consent, the following processing takes place:
Google Tag Manager
Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. The Google Tag Manager itself (which implements the tags) is a cookie-free domain, does not collect any personal data and triggers other tags that may collect data. Google Tag Manager does not access this data. If deactivated at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. For more information, see the Google Tag Manager usage guidelines at: http://www.google.de/tagmanager/use-policy.html.
- Use of Google Analytics with IP anonymization
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to the website’s use and the internet for the Site Operator. The IP address provided by Google Analytics from your browser will not be merged with other Google data. By using this website, you agree to the processing of data collected by you through Google and the above-described manner of data processing as well as the stated purpose.
You can prevent storage of cookies by a corresponding setting in your browser software; however, we point out that in this case you may not be able to fully utilise all of our website’s functions.
The data collected within the framework of Google Analytics is automatically deleted after 14 months. The deletion of data whose retention period has been reached is carried out automatically once a month by means of a corresponding setting on Google.
You can also prevent Google’s collection within this site by setting an opt-out cookie. Please go to the following link. An opt-out cookie is stored on your device. If you delete your cookies, click on this link again.
The analysis tool of Smartlook, a service of Smartsupp.com,s.r.o., Milady Horakove 13, 602 00 Brno, Czech Republic, is also used. Smartlook uses the cloud-based solution of Amazon Web Services (AWS) with servers in Frankfurt am Main, Germany, for data storage and has corresponding contractual agreements for data security with AWS.
- Pure Chat
This website uses technology from Pure Chat, Inc. 13835 N Northsight Blvd. Suite 205 Scottsdale AZ 85260, USA (www.purechat.com) to collect and store anonymous information for web analytics and to operate the live chat system to respond to live support requests. This anonymous data can be used to create user profiles under a pseudonym. The data collected with Pure Chat technologies will not be used to personally identify the visitor to this website and will not be combined with personal data about the bearer of the pseudonym.
- DoubleClick by Google
The information generated by the cookies is transmitted by Google to a server in the USA for analysis and stored there. We have no influence on the extent and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating DoubleClick, Google receives the information that you have called the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may find out and save your IP address.
- Google AdWords Conversion Tracking and Dynamic Remarketing
We also use Google Conversion Tracking, another Google analysis service. Google AdWords sets a cookie on your computer (“conversion cookie”) if you have reached our website via a Google ad. These cookies expire after 30 days and are not used for personal identification. They only serve to recognize that you have clicked on one of our ads and have been redirected to our website. Each AdWords customer receives a different cookie. Cookies cannot therefore be traced through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.
You can permanently object to cross-device remarketing/targeting by disabling personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/. Further information and the data protection regulations can be found in Google’s data protection declaration at: http://www.google.com/policies/technologies/ads/.
- by telephone on +44 203 948 1244 (UK number, international call costs may apply),
- by post at BaseCamp Group Ltd, 19 Barkeley Street, London W1J 8ED.
For more information about privacy and data protection, please visit the following page: